Frequently Asked Questions

What time is check in and check out?
Check-in after 1:00 p.m. Check-out before 12:00 p.m.
Can I leave the room late?
Yes, always on request.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes, you can.
Do the rooms have a balcony or terrace? Can I reserve one
Not all of them have a balcony or terrace, they should be requested in advance.
Are there non-smoking rooms?
Yes.
How many storeys does the building have? Is there a lift?
4 floors and lift (elevator).
Is there air conditioning in the rooms? Does it work all year round?
No.
Is your hotel adapted for the handicapped?
Yes.

Can you keep my luggage when I leave the room?
Yes
Is there a safe place to park my car? How much does it cost?
Yes, in the hotel’s own park lot, 10 €/ night.
Does the hotel have an Internet or e-mail terminal for guests?
Yes.
Do you have high-speed internet in the room for my portable computer?Is it wireless?
There is a wireless connection in the communal areas and in some rooms.
Do you have a quiet, romantic room? How can I reserve it?
Yes, we have attic rooms ideal for couples.
What languages are spoken in Reception?
Catalan, Spanish, English, French..
Where may I rent a car?
Andorra La Vella in Avis.